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Health System Management • January 2017

WWW.HEALTHSYSTEMMGMT.COM Copyright 2016 by Merion Matters. All rights reserved. Reproduction in any form is forbidden without written permission of publisher. Executive Insight is published monthly by Merion Matters, 660 American Avenue, #300, King of Prussia, PA 19406-2651. Postmaster: send address changes to: Executive Insight Circulation 8 Department, Merion Publications, Inc., 2900 Horizon Drive, Box 61556, King of Prussia, PA 19406-0956. Executive Insight delivers innovative strategies and solutions by and for healthcare executives to help them lead and succeed. This national print and 24/7 online resource offers our community educational opportunities, information on cutting-edge products and services, multimedia, exclusive webinars and training, enabling 11 By HSM staff these leaders to respond quickly to industry changes and trends. Produced by Merion Matters, a leading publisher in the healthcare industry, Executive Insight provides forward-thinking analysis to help executives address daily issues and prepare for the challenges ahead. Advertising Policy: All advertisements sent to Merion Matters for publication must comply with all applicable laws and DEPARTMENTS 4 | Online Content Advertiser Index 5 | Editorial You Say You Want a Resolution By Howard Whitman 6 | In the News Executive moves, mergers and acquisitions, advancements and regulatory guidelines regulations. Recruitment ads that discriminate against applicants based on sex, age, race, religion, marital status or any other protected class will not be accepted for publication. The appearance of advertisements in ADVANCE Newsmagazines is not an endorsement of the advertiser or its products or services. Merion Matters does not investigate the claims made by advertisers and is not responsible for their claims. CONTENTS COVER STORY 8 | 2017 Mid-Level Hiring Trends Staying on top of the trends and bringing the best candidates into your organization By Sarah Sutherland FEATURES 11 | The Battle for EMR Security Hackers and attackers pose serious, expanding threats By Valerie Neff-Newitt 14 | Accelerating Risk is Key to Value-Based Care Accepting a possible downside can cut costs while preserving quality By Brian Fuller 16 | Data-Driven Decision Making How employing a data-driven approach can lead to emergency department optimization By Kirsten Malenke 19 | Improve the Physician- Patient Relationship Why boosting communication with patients is critical to bettering healthcare By Monique Barrett 21 | Healthcare in the Trump Era If bundled payments are the answer, what was the question? By Jerry Henderson 16 3 HEALTH SYSTEM MANAGEMENT | JANUARY | 2017 23 | Symptom Checkers Demonstrate Increasing Accuracy Rapidly growing technology shows promising results By David Thompson, MD, CHC, FACEP 24 | Setting the Goal Achieve quality improvement through benchmarking By Naomi Kuznets, PhD


Health System Management • January 2017
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