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Receptionist careers are prevalent in the healthcare industry. In fact, of all the receptionist employment opportunities in the U.S., most are concentrated in hospitals, physician offices and nursing homes, according to the Bureau of Labor Statistics. About 17% of all receptionists work in physician offices alone!
As our population ages and technology continues to improve patient care, more people are seeking care more frequently. The resulting increase in patient flow is impacting the job outlook for receptionist careers. The Bureau of Labor Statistics is estimating a 24% increase in the number of receptionist careers between 2010 and 2020, which is 10% higher than the national average.
With so many opportunities available, it’s a great time to be a receptionist in the healthcare industry. The first contact a new patient has with a healthcare facility is typically with the receptionist, so it’s a position of utmost importance. Making a great first impression is essential, whether it’s answering the phone or welcoming patients as they walk in the door. If first impressions are your specialty, start looking on the ADVANCE job board for receptionist careers today to see what opportunities are available near you.