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25 Patient Services Representative jobs match your search criteria.

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Job Description: Patient Services Representative Patient Services Representative Location: Fairfield County, CT Salary:  Experience: 2. year(s) Job Type: Temporary / Consulting Job ID: U1005693       About the Opportunity A premier magnet healthcare facility in Connecticut is looking for a personable and dedicated Patient Services Representative to join their growing team. In this role, the Patient Services Representative will be responsible for processing and following up on all nongovernment accounts, correspondence and appeals for the facility until paid in full. This is a fantastic opportunity for the right candidate to play an integral part in the expansion of the new facility scheduled to open later this year. Company Description Healthcare Facility Job Description The Patient Services Representative will be responsible for: Handling inquiries from patients, third parties and agencies regarding any aspect of services received or status of account Ensuring prompt, accurate, and compliant billing and payments for all third party payer patient claims Accurate billing and/or follow-up of patient accounts according to established departmental guidelines based upon regulation requirements for specific insurance carriers Monitoring and reconciling daily reports as well as assigned worklist for appropriate account resolution inclusive to credit, debit and adjustments Maintaining provider rep relationships and responsible for upkeep of spreadsheets in order to communicate with third party payers Documentation of all action taken on an account. Maintaining department standards of productivity Accurate analysis of accounts and contracts to recover underpayments/resolve outstanding accounts receivable Analyzing all accounts and contacts appropriate party of unpaid accounts and updates all accounts appropriately Facilitating patients' and departments in the health system by providing excellent customer service skills and serving as an advocate for the patient in explaining third party payer coverage's, referral and pre-certification requirements Providing timely and accurate information regarding patient data / status to other health system departments, physicians, physician office staffs and other publics while insuring patient confidentiality is not breached Required Skills 2+ years of prior experience in a Hospital setting Associate's Degree in a related field Experience in revenue cycle Familiarity with Hospital Billing and Coding Computer savvy Solid analytical and research skills Exceptional phone etiquette Great interpersonal skills Excellent communication skills (written and verbal) Strong attention to detail Highly organized Able to multitask efficiently and effectively Desired Skills Bachelor's Degree in a related field

Job Description: Patient Access Service Representative Patient Access Service Representative Location: Worcester, MA Salary: $10-$14 per hour Experience: 3. year(s) Job Type: Temporary / Consulting Job ID: U1016068       About the Opportunity The Pre-Scheduling Department of a recognized hospital in Massachusetts is actively seeking a new Patient Access Service Representative for a promising position with their growing staff. In this role, the Patient Access Service Representative will be responsible for performing a variety of complex duties for the registration and scheduling of patients for medical procedures, tests and associated ancillary services. Apply today! Company Description Hospital Job Description The Patient Access Service Representative will: Schedule patients for treatment by multiple providers and treatment areas and arrange a variety of associated tests and procedures according to established guidelines and specific criteria Schedule patients for outpatient services or visits to multiple campuses Comply with referral management regulations established for primary care providers Obtain and enter into the computer-based patient registration / scheduling system, demographic, insurance, and other related patient information Verify patient insurance coverage via the electronic eligibility systems Telephone and/or notify patient of appointment times Provide patient with standard information regarding their personal preparation for scheduled procedures Mail patient information packets to patients Receive and triage patient phone calls to appropriate providers as in an emergency situations and/or their need for medical advice Recommend improvements in systems and procedures Required Skills 3+ years of related work experience High School Diploma / GED Knowledge of Medical terminology, Third Party Payer Billing and Managed Care requirements and procedures Computer savvy Microsoft Office/Suite proficient Patient oriented Exceptional phone etiquette Great interpersonal skills Excellent communication skills (written and verbal) Strong attention to detail Highly organized Able to multitask efficiently and effectively

Job Description: Patient Financial Services Representative Patient Financial Services Representative Location: Worcester, MA Salary:  Experience: 1. year(s) Job Type: Temporary / Consulting Job ID: U1014997       About the Opportunity A hospital in Massachusetts is currently seeking a new Patient Financial Services Representative for a promising position with their growing Credits & Collections Department. This is a great opportunity for a personable and hardworking professional to gain valuable work experience and further their career at a recognized facility. Apply today! Company Description Hospital Job Description The Patient Financial Services Representative will be responsible for: Patient accounting Processing bills Managing anything outstanding Handling other duties, as needed Required Skills 1+ year of related work experience High School Diploma / GED Medical Terminology and/or Billing experience Computer savvy Microsoft Office/Suite proficient Customer service / patient oriented Solid problem solving and time management skills Exceptional phone etiquette Great interpersonal skills Excellent communication skills (written and verbal) Desired Skills Associate's and/or Bachelor's Degree in a related field

Job Description: Senior Patient Financial Services Representative Senior Patient Financial Services Representative Location: Worcester, MA Salary:  Experience: 1. year(s) Job Type: Temporary / Consulting Job ID: U1016326       About the Opportunity The Credits & Collections Department of an established hospital in Massachusetts is actively seeking a new Patient Financial Services Representative for a promising Senior-level position with their growing staff. This is a great opportunity for a personable and hardworking professional to gain valuable work experience and further their career at a recognized hospital. Apply today! Company Description Hospital Job Description The Senior Patient Financial Services Representative will be responsible for: Patient accounting Processing bills Managing any outstanding debts Handling other duties as needed Required Skills 1+ year of related work experience High School Diploma Customer Service oriented Exceptional phone etiquette Great interpersonal skills Excellent communication skills (written and verbal) Strong attention to detail Highly organized Able to multitask efficiently and effectively Desired Skills Previous Billing experience Working knowledge of Medical Terminology

Job Description: Biller / Customer Services Representative Biller / Customer Services Representative Location: Brooklyn, NY Salary:  Experience: 1.0 year(s) Job Type: Temporary / Consulting Job ID: U1016581       About the Opportunity A widely recognized healthcare facility located in Brooklyn is actively seeking a compassionate and diligent individual for a promising opportunity on their staff as a Biller / Customer Service Representative. In this role, the Biller / Customer Service Representative will be responsible for fulfilling the company's commitment to high quality patient relations and provides a mechanism for patient, guarantor, physicians, and/or other third party communication for billing and reimbursement questions or concerns. Apply today! Company Description Healthcare Facility Job Description The Biller / Customer Services Representative: Promptly responds to telephone calls, telephone messages, mail and in-person inquiries, concerns, and complaints from patients, guarantors, and third parties concerning billing matters Resolves issues quickly, courteously, and effectively Brings unresolved issues to the attention of the supervisor Forwards request for information/issue resolution to the appropriate department or individual, as required Documents activity via PCS workfile Greets patients and visitors Updates patient demographics as needed Handles correspondence generated by patients Prepares/establishes budget plans for patients Accepts payments from patients; complete credit card transactions Coordinates payments received with cashier function in Payments Department Required Skills 2 years of college-level course work 1-3 years' experience in a healthcare business office in a similar position Strong medical billing knowledge Excellent communication skills Proficiency with computer platforms and applications Strong interpersonal skills Desired Skills Associate's Degree IDX experience

Job Description: Customer Service Representative - Optical Customer Service Representative - Optical Location: Spring Valley, NY Salary: $32,000-$35,000 Experience: 2.0 year(s) Job Type: Full-Time Job ID: J137767       About the Opportunity The Optical department of a recognized health center located in Spring Valley, NY is actively seeking a self-motivated and highly organized professional for a promising opportunity on their staff as a Customer Service Representative. In this role, the Customer Service Representative provides administrative support to the Manager through a variety of tasks related to organization and communication. Apply today! Company Description Health Center Job Description The Optical Customer Service Representative: Maintains filing system in area of assignment, both hard copy and electronic Answers, screens, and transfers inbound phone calls Assists patients with their optical needs Orders optical supplies as directed Maintain optical and office supply inventories Coordinates special projects as directed Maintains confidentiality of information at all times Complies with applicable policies and procedures and supports the Compliance Program Contributes to organizational operations by performing other duties as may be Required Skills High School diploma or equivalent 2 years of experience in a similar position Proficient in Microsoft office and other software programs Excellent organizational skills Excellent communication skills Ability to prioritize with good problem solving skills Demonstrated attention to detail and accuracy

Job Description: Customer Service Representative Customer Service Representative Location: Tarrytown, NY Salary: $15-$17 per hour Experience: 0.0 year(s) Job Type: Temporary / Consulting Job ID: U1003436       About the Opportunity A respected healthcare organization located in Tarrytown, NY is actively seeking a professional and patient-oriented individual for a promising opportunity on their staff as a Customer Service Representative. In this role, the Customer Service Representative will represent the Customer Care Center (CCC) at project meetings, providing updates to the representatives and leadership team and documenting changes for future reference. Company Description Healthcare Organization Job Description The Customer Service Representative: Maintains operational procedures and product documentation as a reference for the department Develops and documents talking points for representatives Assists Supervisors and Representatives in handling member concerns, issues and complaints Provides daily communications with pertinent information  Tracks changes related to benefit changes, product updates and open enrollment Focuses on topics impacting CCC front line staff Assists vendors in handling member concerns, issues and complaints Configures Benefits Display for new products and product updates Performs other duties as assigned Required Skills High School Diploma 1 year of customer service experience Understands the appropriate etiquette and demands of a call center environment and acts accordingly Proficiency in Microsoft Office, including Excel, Word, Access and Lotus Notes Polished and professional demeanor Ability to multitask Business Analysis Knowledge Exceptional communication skills Strong attention to detail Desired Skills Experience working in a Managed Care/Health Insurance call center Working knowledge of Managed Care/Health Insurance concepts and regulations

Job Description: Customer Services Representative Customer Services Representative Location: Westchester County, NY Salary:  Experience: 0.0 year(s) Job Type: Temporary / Consulting Job ID: U994406       About the Opportunity A healthcare facility in Westchester County is actively seeking a qualified professional for a promising opportunity on their staff as a Customer Services Representative. This is an excellent opportunity for a dedicated and dynamic individual to join one of New York's most respected healthcare facilities. Company Description Healthcare Facility Job Description The Customer Services Representative will: Field calls from patients Perform data entry tasks Record messages Transfer calls Perform other tasks as necessary Required Skills Polished and professional phone demeanor Data entry experience Prior experience in customer service Articulate Exceptional communication skills Desired Skills Bilingual in English and Spanish

Job Description: Patient Relations Representative Patient Relations Representative Location: Nassau County, NY Salary: $33,250-$40,000 Experience: 3.0 year(s) Job Type: Full-Time Job ID: J137184       About the Opportunity A premier health center located in Nassau County, NY is actively seeking a self-motivated and highly organized medical professional for a promising opportunity on their staff as a Patient Relations Representative. In this role, the Patient Relations Representative will provide exceptional customer service to patients while maintaining an organized front desk. This is an excellent opportunity for a dependable, dynamic, and enthusiastic individual to advance their career with a premier health center on Long Island. Apply today! Company Description Health Center Job Description The Patient Relations Representative will: Welcome patients and answer phone lines in a friendly and professional manner while always providing superior customer service Prepare patient Superbills, schedule patient appointments, and collect and post payments Maintain accurate, updated patient information in the electronic medical records Confirm appointments with patients, as well as notify them if there are any changes in the schedule Check in/out patients Create new patient accounts and maintain each patients electronic medical record Answer telephone/retrieving messages Maintain the waiting area, providing a warm and welcoming atmosphere for new and returning patients Required Skills 3+ years of experience working in a medical office Strong medical skills and knowledge Patient and customer service-oriented Demonstrated call center skills Highly organized Ability to multitask Proficiency with computer platforms and applications Desired Skills 2-year college degree Medical spa experience

Job Description: Patient Accounts / Billing Representative Patient Accounts / Billing Representative Location: Egg Harbor Township, NJ Salary: $14-$16 per hour Experience: 1. year(s) Job Type: Temporary / Consulting Job ID: U1008969       About the Opportunity A hospital in New Jersey is looking to fill an immediate need with the addition of a new Patient Accounts / Billing Representative to their growing staff. In this role, the Patient Accounts / Billing Representative will be responsible for processing all patient accounts for their designated area in order to procure payments from third party and patient pay accounts. Apply today! Company Description Hospital Job Description The Patient Accounts / Billing Representative will be responsible for: Ensuring the accuracy of patient records and compliance with State and Federal Regulations Verifying patient insurance, collecting deductibles, and arranging payment plans Assisting patients with questions regarding bills, insurance, and alternative payment plans Supporting organizational goals by providing quality customer service Participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation Required Skills 1+ year of previous Collections experience in the Insurance industry High School Diploma Customer service oriented Exceptional phone etiquette Great interpersonal skills Excellent communication skills (written and verbal) Strong attention to detail Highly organized Able to multitask efficiently and effectively

Job Description: Patient Receivable Representative Patient Receivable Representative Location: Fairfield County, CT Salary:  Experience: 0.0 year(s) Job Type: Temporary / Consulting Job ID: U1008005       About the Opportunity An established hospital located in Fairfield County, CT is actively seeking a self-motivated and patient-oriented professional for a promising opportunity on their staff as a Patient Receivable Representative. In this role, the Patient Receivable Representative will ensure that the hospital is billing appropriately to the government payers as well as resolving and working through accounts appropriately and accurately. Company Description Hospital Job Description The Patient Receivable Representative will: Ensure prompt, accurate, and compliant billing and payments for all Medicaid and Medicare patient claims Resolve failed billing edits, under/over or denied payments by Medicare and Medicaid Monitor the resolution and involve ancillary departments as needed Monitor and reconcile daily reports for appropriate account resolution inclusive to credit, debit and adjustments Document all action taken on an account Maintain department standards of productivity Perform other related duties as assigned or requested to maintain a high level of service Demonstrate professional work behavior by following Service Standards and Success factors Required Skills Strong attention to detail Proven medical billing skills Highly organized Proficiency with computer platforms and applications

Job Description: Patient Accounts Representative Patient Accounts Representative Location: Central New Jersey Salary: $17-$19 per hour Experience: 1.0 year(s) Job Type: Temporary / Consulting Job ID: U1009003       About the Opportunity A widely recognized hospital located in Central New Jersey is actively seeking a self-motivated and dynamic individual for a promising opportunity on their staff as a Patient Accounts Representative. In this role, the Patient Accounts Representative will provide support functions to the processes involved in the reduction of Accounts Receivables. Apply today! Company Description Hospital Job Description The Patient Accounts Representative will be responsible for: Billing/collections Correspondence sorting Filing and scanning Administrative assistance with various Revenue Cycle processes Processing and responding to correspondence and other requests as assigned by level of complexity Required Skills 1-2 years of experience in a collections or healthcare business office environment High School Diploma or equivalent Excellent verbal communication and negotiation skills Customer service-oriented Excellent computer and multi-tasking skills Ability to identify an issue, examine options, and provide an effective solution Knowledge of computer billing systems Working knowledge of Microsoft Excel

Job Description: Billing Representative Billing Representative Location: New York, NY Salary: $10-$12 per hour Experience: 1. year(s) Job Type: Temporary / Consulting Job ID: U1014132       About the Opportunity The Patient Financial Services team of a recognized hospital in New York City is looking to fill an immediate need with the addition of a new Billing Representative to their growing staff. This is a great opportunity for a diligent and highly motivated Billing Representative to gain valuable work experience and further their career at a recognized facility in Manhattan. Apply today! Company Description Hospital Job Description The Billing Representative will: Provide World Class Customer Service, via verbal and non-verbal communication, in a polite, pleasant and respectful manner Safeguard all Protected Health Information (PHI) by keeping it in sight, on your person or secured at that persons respective workstation Verify patient's Medicaid, Medicare, Managed Care and other insurance eligibility via HDX or insurance websites Register patients via Unity system; enter insurance information in Unity; verifying patient's demographics and insurance; and, terminate invalid insurance from the Unity system Verifies patient's demographics and insurance via Unity system Open visits for clinics Insure that HIPAA and Patient Rights booklets are distributed to patients, when needed Scan patient ID, insurance card and any other pertinent information into Enterprise Document Management (EDM) system Participate in staff meetings and in-service trainings, as requested Required Skills 1+ year of Billing experience in a Hospital setting High School Diploma / GED Previous Administrative experience Computer savvy Microsoft Office/Suite proficient Great interpersonal skills Excellent communication skills (written and verbal) Strong attention to detail Highly organized Able to multitask efficiently and effectively

Job Description: Billing Representative Billing Representative Location: Bronx, NY Salary: $12-$14 per hour Experience: 0.0 year(s) Job Type: Temporary / Consulting Job ID: U1012747       About the Opportunity A well-known Bronx hospital is searching for a driven and dynamic Billing Representative to join their team. This is an excellent opportunity for a qualified individual to advance their career with a recognized hospital in New York City. Apply today! Company Description Hospital Job Description The Billing Representative: Receives and processes incoming referrals including medical, specialty, and ancillary services Communicates with community provider practices regarding missing information, clinical guidelines, and status of appointment Schedules appointments for community-referred patients via Unity and HHC Advantage Answers customer inquiries regarding community services and clinic appointments Meets and greets new patients; refers patients with external referrals to staff person in charge. Participates in staff meetings Escorts patients to their clinic appointments as needed Retrieves departmental voicemail Conducts reminder calls to patients Maintains ongoing communication to ensure provider and patient satisfaction Required Skills High School Diploma or GED 1+ year of experience within a healthcare facility Prior experience in an administrative position in the healthcare setting, preferably in a hospital Polished and professional demeanor  Knowledgeable in: personal computer software, general office procedures (Microsoft Word, Excel, Unity 23, Mysis, and HHC Advantage) Desired Skills Bilingual, English and Spanish

Job Description: Call Center Representative Call Center Representative Location: Smithtown, NY Salary: $15-$16 per hour Experience: 1.0 year(s) Job Type: Temporary / Consulting Job ID: U1016265       About the Opportunity An established healthcare facility located in Smithtown, NY is seeking a self-motivated and compassionate individual for a promising opportunity on their staff as a Call Center Representative. In this role, the Call Center Representative will be responsible for providing quality, confidential, efficient and non-judgmental customer service to patients with the overall goal of establishing patient trust and a sense of safety. Additionally, the Representative will schedule appointments for all health care services offered. Apply today! Company Description Healthcare Facility Job Description The Customer Service Representative will: Respond to incoming calls efficiently and effectively while addressing patient’s needs and concerns Refer callers to outside providers for services Provide negative test results to patients Screen patients’ financial status and determine fee information Answer questions related to healthcare services Schedule appointments both over the phone and by using our online scheduling system Respond to incoming communications that require following established emergency procedures Respond to electronic patient contact communications Complete other duties and responsibilities as assigned. Required Skills High School diploma or equivalent 1-2 years of customer service experience Bilingual, English and Spanish Excellent customer service skills Experience working with computers and entering data quickly and accurately Ability to communicate effectively with, and relate to patients of diverse communities Desired Skills Experience in a healthcare or social services setting Electronic scheduling experience

Job Description: Call Center Representative Call Center Representative Location:  Miramar, FL Salary: $12-$15 per hour Experience: 1.0 year(s) Job Type: Temporary / Consulting Job ID: U1008073       About the Opportunity A services company in Florida is looking to fill an immediate need with the addition of a new Spanish-speaking Call Center Representative to their growing staff. This is a fantastic opportunity for a personable and well-spoken Bilingual professional to gain valuable work experience while furthering their career at a recognized company. Company Description Services Company Job Description The Call Center Representative will be responsible for handling an extensive amount of inbound calls to answer patients' questions regarding appointments, testing, and scheduling. Required Skills 1+ year of experience in a Call Center setting Bilingual (English and Spanish) Extremely comfortable dealing medical information Customer service oriented Exceptional phone etiquette Great interpersonal skills Excellent communication skills (written and verbal) Strong attention to detail Highly organized Able to multitask efficiently and effectively

Job Description: Patient Care Navigator Patient Care Navigator Location: New York, NY Salary:  Experience: 1.0 year(s) Job Type: Temporary / Consulting Job ID: U1012512       About the Opportunity A healthcare organization in New York City is looking to fill an immediate need with the addition of a new Patient Care Navigator to their staff. In this role, the Patient Navigator will be responsible for making the patient experience smoother through coordination and processing of all patient referrals. Apply today! Company Description Healthcare Organization Job Description The Patient Care Navigator will be responsible for: Coordinating complex referral authorization requests and determines course of action based on plan guidelines Recommending enhanced workflows for referral management. Monitoring all referral reports not received and timely follow-up in accordance with policy and procedure.   Recommending enhanced workflows to reduce referral errors and improve referral workflow. Monitoring daily work queues and work lists generated from Patient Service Representatives and call teams ensuring compliant referral processing and escalating any issues as appropriate to the manager. Recommending enhanced workflows to reduce referral errors and improve referral workflow Acting as liaison between and advocate for patients Required Skills 1+ year of direct experience involving Insurance Verification, Pre-authorizations and other Patient Access functions High School Diploma Experience coordinating Referral Authorizations Computer savvy Solid problem solving and time management skills Exceptional phone etiquette Great interpersonal skills Excellent communication skills (written and verbal) Strong attention to detail Highly organized Desired Skills Bachelor's Degree in a related field

Job Description: Patient Care Coordinator Patient Care Coordinator Location: New York, NY Salary: $22,880-$28,000 Experience: 2.0 year(s) Job Type: Full-Time Job ID: J137185       About the Opportunity A premier health center located in New York City is actively seeking a polished and professional individual for a promising part-time opportunity on their staff as a Patient Care Coordinator. In this role, the Patient Care Coordinator will serve as an interdepartmental coordinator assisting with duties of patient relations, marketing, and cosmetic departments. Apply today! Company Description Health Center Job Description The Patient Care Coordinator will: Answer phones Review OR schedule to ensure efficiency and proper utilization Maintain a clean, neat and orderly work station that is properly stocked with promotional materials at all times Refer appropriate patients for services and products Participate in all departmental meetings and scheduled training sessions Take PCC meeting minutes and disseminate among the appropriate participants Check and respond to all emails throughout the day Reconcile all outstanding and/or incorrect injectable bills Meet with representatives Order supplies for surgical cases Required Skills 2 years’ experience working within a plastic surgical practice Working knowledge of cosmetic procedures Knowledge and or willingness to learn practice management and word processing software including Excel, Word, PowerPoint and NexTech Working knowledge of cosmetic injectable billing protocol and medical terminology Working knowledge of insurance plans and self-pay patients Call center knowledge Desired Skills Bachelor's Degree Experience in a medical office

Job Description: House Supervisor (RN) House Supervisor (RN) Location: Middletown, NY Salary:  Experience: 2. year(s) Job Type: Temporary / Consulting Job ID: U1013116       About the Opportunity A large hospital in the Orange County region is looking for a licensed Registered Nurse (RN) to join their growing staff as a House Supervisor. This is a great opportunity for a diligent and dedicated House Supervisor (RN) to gain valuable work experience and further their career at a recognized facility in Upstate New York. Apply today! Company Description Hospital Job Description The House Supervisor will: Assist in determining staffing needs and decisions, as well as the scheduling and evaluations of float personnel Assist in monitoring the performance of nursing units and nursing services and with identifying the training and development needs of staff Maintain bed control by determining and verifying bed assignments; evaluate utilization of personnel, supplies, equipment, and physical facilities for optimum effectiveness and working conditions Make rounds throughout the hospital to monitor quality of patient care and safety; respond to situations involving patients, unit, staff, and visitors and provide a resolution Monitor compliance to hospital policies, rules, and regulations; document and communicate noncompliance to appropriate personnel Interpret and support philosophies and policies of the nursing division to RCRMC personnel; collaborate with other departments to ensure continuity of patient care Serve as a liaise between Administrator-On-Call and external agencies; consult with Nurse Manager or other Administrative representative concerning matters that require immediate attention beyond their scope of authority Required Skills 2+ years of related work experience Associate's Degree in Nursing NYS Registered Nurse (RN) license Previous House Supervisory role experience Solid assessment and documentation skills Patient oriented Great interpersonal skills Excellent communication skills (written and verbal) Strong attention to detail Highly organized Desired Skills Bachelor's Degree in Nursing

Job Description: Medical Lab Technologist Medical Lab Technologist Location: Teaneck, NJ Salary: $32-$35 per hour Experience: 1.0 year(s) Job Type: Temporary / Consulting Job ID: U1010754       About the Opportunity A hospital in New Jersey is currently seeking a certified Medical Lab Technologist for a promising position with their growing staff. In this role, the Medical Lab Technologist will be responsible for performing moderate to high complexity testing in any area of the clinical laboratory which requires the exercise of independent judgment with general supervision. Apply today! Company Description Hospital Job Description The Medical Lab Technologist: Evaluates specimens and test orders for acceptability and determines rejections according to established guidelines Maintains and assures positive identity of all patient specimens, specimen types and aliquots throughout the analytical process Identifies, labels and stores specimens properly, according to laboratory policy Performs and records tests in one or more sections of the Laboratory under the indirect supervision of a section supervisor according to Lab policy Performs all emergency procedures required within the section according to lab policy Recognizes testing errors/discrepancies or problems affecting test results Operates all instruments according to accepted written protocols Resolves instrument problems or contacts appropriate technical service representative or Clinical Engineering, when necessary Performs and documents all routine and non-routine maintenance as in Standard Operating Procedures Performs and documents all Quality Control according to established Laboratory protocol Participates in Performance Improvement projects, as requested Required Skills 1+ year of experience as a Medical Lab Technologist Bachelor of Science degree in Medical Technology, Biology or Chemistry Graduate of an approved course in Medical Technology or Clinical Laboratory Science with certification by a nationally recognized certification agency such as American Society for Clinical Pathology (ASCP) Solid assessment, clinical, and documentation skills Patient oriented Great interpersonal skills Excellent communication skills (written and verbal) Strong attention to detail Highly organized Desired Skills Hospital Clinical Laboratory experience

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Patient services representative jobs deal primarily with assisting patients. A patient services representative is responsible for answering patients’ questions regarding the medical process, which can include billing, services and policies. They may keep track of medical records, help to schedule appointments or deal with complaints.

The number one quality for patient services representatives is good communication skills. They interact with patients, doctors, therapists and technologists, so they deal with a variety of people every day. Because the patient services representative is a sort of jack of all trades in the administrative world, the ability to multitask is necessary. They should be comfortable with using computers and speaking on the telephone.

To qualify for patient services representative jobs, candidates should have a high school diploma or GED. Training is usually provided on the job, but completion of a patient services representative course is recommended.

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