PCT Technician Overview: PUSHING BEYOND www.dekalbmedical.org www.dekalbmedicalcareers.org Five-Star Rated: Recipient for Treatment of Heart Attack in 2013 Recipient for Treatment of Chronic Obstructive Pulmonary Disease in 2013 Award Winning Care: Outstanding Achievement Award for Cancer Care (2007-2013) Surgical Weight Loss Center of Excellence (2007-2013) Sleep Disorders Center of Excellence 2010 Corporation of the Year- DeKalb Chamber of Commerce Top Workplace in Healthcare: Recognized by our Employees and The Atlanta Journal-Constitution as a 2011 Top Workplace Voted by our Employees and Atlanta Magazine as a 2008 Best Place to Work "Like" us on Facebook: www.facebook.com/DeKalbMedicalCareers Follow us on Twitter: www.twitter.com/DeKalbMedicalHR Responsibilities: Cancel SUMMARY: Under the direct supervision of licensed personnel, performs basic direct and indirect patient care duties in support of the treatment and care of patients. Provides patient care, treatment, and services within the scope of their license, certification, registration, and/or assessed competencies. Practice will be in accordance with laws and regulations and will adhere to established policies, procedures and practice guidelines. JOB RESPONSIBILITIES: Performs various duties assisting staff nurses in the treatment and care of patients in accordance with the established methods and procedures of the hospital. Contributes to efficient departmental operations in order to control cost and insure productivity by organizing and utilizing time, supplies, and equipment efficiently and effectively. Assists patients with completing personal hygiene needs, including bathing, grooming, skin care, oral hygiene, dressing, and toileting needs. Monitors vital signs indicated in the care plan and reports any variation from normal readings to a designee or Nurse in a timely manner. Assists with admission, transfer, and discharge of patients Observes and reports any minor changes in patient's mental, physical, or emotional conditions. Completes required documentation and submits in a timely and accurate manner. Retrieves patient medical records for physicians, technicians, or other medical personnel. Interacts effectively with patients, families, and team members. Promotes patient's mental alertness by involving them in activities Assists in routine maintenance and maintains upkeep of patient rooms to ensure a safe, clean and orderly environment. Participates in continuous quality improvement teams and activities. Participates in supporting the organization's vision, mission and values and adheres to DeKalb Medical Standards of Behavior. Performs other duties as assigned to meet the goals and objectives of DeKalb Medical. QUALIFICATIONS Minimum Education, Experience and Licensure Required: High school graduate or GED required Certification or diploma from a qualified Patient Care Technician program or MA or EMT certification Previous experience Patient Care Technician in a hospital setting is preferred BLS certification through the American Heart Association required Skills, Knowledge and Abilities: Excellent customer service skills Demonstrates tact, versatility, and dependability. Positive attitude and demeanor Effective team member. Performs skills and competencies as defined in orientation checklist and annual departmental competency checklist if applicable. Demonstrates and maintains competencies specific to patient population served. REPORTING RELATIONSHIPS: Reports to: Nurse Manager. Receives clinical oversight and guidance from Registered Nurse (RN), Positions Supervised: NA PATIENT POPULATION SERVED: Infant (Birth to 1 Yr.) Pediatric (1-12 Yrs.) Adolescent (13-17 Yrs.) Adult (18-64 Yrs.) Geriatric (65 Yrs & Older) PHYSICAL/MENTAL/SPECIAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to walk at a rapid pace 90% of time. Provides bedside care with ability to bend/stoop/stand/squat 60% of time. Ability to work at heights of 24-40 inches. Ability to push stretchers, wheelchairs, and beds. Able to transfer adult patients from wheel chair or from bed to stretcher or vice versa 35% of time. Ability to lift, move, or position weights up to that of an adult patient with assistance. Ability to hear alarms, call bells, phones, intercoms 100% of time. Surroundings may be noisy. Ability to see, read, write 100% of time. Must be physically able to initiate CPR 100% of time. Must be able to communicate effectively by speaking clearly and distinctly in English 100% of time. Must have fine motor skills 100% of time. Ability to work at a rapid pace with numerous interruptions. Able to cope with stressful conditions. Demonstrates tact, versatility, adaptability, and dependability. Good mental health. High degree of self motivation and directional initiative. Functions independently. ENVIRONMENT AND WORKING CONDITIONS: Check Category Description X OSHA Category I: Normal duties involve reasonable potential for contact and exposure to blood, body fluids, tissues or other potentially infectious or hazardous materials. Appropriate personal protective equipment is required to be used whenever potential exists for exposure to potentially infectious or hazardous materials. OSHA Category II: Normal duties do not reasonably anticipate exposure to blood, body fluids, tissues or other potentially infectious or hazardous materials, but contact may be required as a condition of employment or emergency. Appropriate personal protective equipment will be required if there is reasonable potential for exposure. OSHA Category III: Normal duties do not do not anticipate reasonable potential for exposure to blood, body fluids, tissues or other potentially infectious or hazardous materials. ACCESS TO PATIENT DATA REQUIREMENTS: This position involves treatment of patients and required direct access to Protected Health Information (PHI). The PHI accessed is limited to the minimum necessary PHI of patients being treated. PHI is accessed through direct contact with the patient and/or family/visitors, the patient's medical record/chart/admission, computer applications, or verbal reports from other direct care providers.This position requires the following access to Patient Data: Check Patient Data Classification Definition Example X Internal Use Unauthorized disclosure may cause some harm to DRHS, its employees or patients. Non-medical patient data beyond name, condition and room number, which may include internal directories, organizational memos, routine correspondence X Confidential Unauthorized disclosure could adversely impact DRHS, its employees or patients. Patient medical records, appointment, treatment, and financial data, purchasing information, vendor contracts, and internal audit reports containing patient information X Restricted Confidential Unauthorized disclosure likely to result in significant adverse impact, embarrassment or penalties to DRHS, its employees or patients. Legally protected and sensitive medical data - HIV, mental health/substance abuse treatment, sexually transmitted diseases, abortion, physical or sexual abuse. Core Accountability The employee complies with HIPAA requirements by protecting the confidentiality of Protected Health Information, accessing only that information that is required to perform his/her job, and by discussing PHI only with others within DRHS who have a legitimate business reason to access the information. The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties and responsibilities required of job incumbents. Consequently, job incumbents may be asked to perform other duties as required.