Job Description:
System Director, Health Information Management Employment Type: Management Work Time: Full-Time Scheduled Hours: 40 Shift Category: Day FLSA: Exempt Job Description: Position Summary: Director, Health Information Management, Hartford Healthcare The Hartford Healthcare Health Information Management (HIM) Director is responsible for leading and directing health information management services across the multi-family integrated healthcare delivery system: striving for compliance and promoting best practices and education in all areas. Responsibilities: Directly supervises 4 HIM Managers. Responsible for creating and maintaining Health Information Management department budget including variance tracking and vendor reconciliation. Develops and oversees processes in the HIM department. Ensures that HIM processes and controls are evaluated against the organizations internal and external information needs on an ongoing basis. Actively participates in various committees such as but not limited to the Medical Staff/Medical Records Committee, hospital wide Performance Improvement Committee, Documentation Improvement Committee, and enterprise wide Electronic Health Record related Committees Responsible for initiating, reviewing, implementing and maintaining contracts with vendors for outsourced HIM services. Takes steps to actively move forward from paper based health record to fully integrated electronic health record environment. Ensures that information systems support current and future needs of the department. Works closely with information technology in transition planning including, but not limited to, testing, installation and education of staff to produce and maintain high quality data integrity. Works with risk management, legal counsel, and administrative staff, key departments and committees to ensure that the organization has and maintains appropriate compliance including privacy and security and confidential policies, procedures, forms, information notices, and materials which reflect current organizational practices and regulatory requirements. Instrumental in form/template design for the electronic health record. HIM professionals should be working actively with IT to develop forms to enhance high quality data collection. Ensures compliance with external agencies and state and federal regulations. Develops, maintains, and implements policies and procedures; evaluates and improves the effectiveness of policies and procedures and work flow. Serves as an internal consultant on health information management issues including release of information, confidentiality, information security, information storage and retrieval, and record retention as well as authorship and authentication of health record documentation, standardization of medical vocabularies, and use of classification systems. Develops departmental services through ongoing planning which is consistent with the organization’s mission, vision and values as well as the organizational objectives outlines in the strategic plan; establishes, coordinates, and communicates departmental objectives and goals as well as organizational goals. Designs and maintains the physical environment by organizing personnel and equipment within the space and budget available; arranges the physical environment to facilitate smooth workflow; optimizes space efficiency to ensure safety. Prepares and utilizes the annual operating budget for the Health Information Management Department and capital expense requests. Submits all annual budgets completely and in a timely fashion. Monitors spending: Routinely evaluates monthly productivity levels against target staffing levels and makes necessary operational adjustments to meet goals. Ensures resources are appropriate for departmental staff to meet job demands; considers future services and projects the budget accordingly Educates employees about financial goals and objectives in ways which encourage ownership and personal accountability. Monitors productivity and quality standards according to department and organizational guidelines and monitors staff adherence to these standards on a routine basis. Participates in the monitoring, evaluating, educating and improving the quality of health information. Monitors local, national, and international trends in healthcare delivery. Staffs the Health Information Management Department sufficiently to provide efficient and effective services. Reviews and approves personnel matters pertaining to interviews, hires, and training for new employees. Reviews provisions for staff development, training, and orientations as prescribed by the organization and departmental standards. Fosters a strong working relationship between medical staff, administration and HIM personnel. Supports credentialed and supervisory staff in their continuing education efforts and encourages and provides continuing education for all department employees through in-service programs, meetings, or other opportunities for professional growth. Develops and maintains standardizes policies and procedures for coding and documentation that will support overall revenue cycle functioning and organizational goals as well as promote timely, accurate, and complete documentation and coding. Utilizes project management skills, clinical knowledge, and understanding of documentation and coding requirements to improve processes and compliance. Oversees system-wide direction for coding and documentation activities, audits, education, and productivity standards. Monitor the success of a coding and documentation management plan; analyze and report discrepancies; and take appropriate improvement steps. Qualifications: Bachelors in Health Information Management or related field. Master’s degree preferred. RHIA or RHIT credential required. Previous related operational and supervisory experience. Minimum of 10 years of progressive experience in Health Information Management. Proven organizational and project management skills. Demonstrated team development and interpersonal skills. Strong analytical and problem solving skills. Basic computer skills (i.e., work processing, spreadsheets, and menu-driven software) Demonstrated ability as a strategic leader. Ability to Analyze and solve complex problems; Make administrative and procedural decisions; Maintain professional relationships with state and national organizations to gain insight and understanding of future trends, regulations, etc.; Demonstrate leadership skills and exercise judgment within generally defined practices and policies when selecting methods and techniques in problem solving. Knowledge of: The electronic health record, health information systems and healthcare applications. Regulations and accreditation standards, knowledge of specific state and federal requirements and standards related to the management of health information. Healthcare compliance: knowledge of medical terminology, classification systems, and vocabularies. ICD-9 and ICD-10 coding classification systems. Coding for third party payers including CMS guidelines and reimbursement compliance ~CB ·