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Job Description: Call Center Representative Call Center Representative Location: Smithtown, NY Salary: $15-$16 per hour Experience: 1.0 year(s) Job Type: Temporary / Consulting Job ID: U1016265       About the Opportunity An established healthcare facility located in Smithtown, NY is seeking a self-motivated and compassionate individual for a promising opportunity on their staff as a Call Center Representative. In this role, the Call Center Representative will be responsible for providing quality, confidential, efficient and non-judgmental customer service to patients with the overall goal of establishing patient trust and a sense of safety. Additionally, the Representative will schedule appointments for all health care services offered. Apply today! Company Description Healthcare Facility Job Description The Customer Service Representative will: Respond to incoming calls efficiently and effectively while addressing patient’s needs and concerns Refer callers to outside providers for services Provide negative test results to patients Screen patients’ financial status and determine fee information Answer questions related to healthcare services Schedule appointments both over the phone and by using our online scheduling system Respond to incoming communications that require following established emergency procedures Respond to electronic patient contact communications Complete other duties and responsibilities as assigned. Required Skills High School diploma or equivalent 1-2 years of customer service experience Bilingual, English and Spanish Excellent customer service skills Experience working with computers and entering data quickly and accurately Ability to communicate effectively with, and relate to patients of diverse communities Desired Skills Experience in a healthcare or social services setting Electronic scheduling experience

Job Description: Call Center Representative Call Center Representative Location: Albany, NY Salary:  Experience: 1.0 year(s) Job Type: Temporary / Consulting Job ID: U1012907       About the Opportunity One of the most respected insurance companies in Albany, NY is looking for a Call Center Representative to join their team!  This is a full-time immediate opening for the right candidate to work within one of the most popular healthcare organizations in New York. Apply today! Company Description Insurance Company Job Description The Call Center Representative will: Answer calls and respond to emails Handle customer inquiries both telephonically and by email Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information Enter new customer information into system Update existing customer information Process orders, forms and applications Required Skills High School diploma or equivalent Proficient in relevant computer applications Knowledge of customer service principles and practices Knowledge of call center telephony and technology Some experience in a call center or customer service environment Good data entry and typing skills Knowledge of administration and clerical processes

Job Description: Call Center Representative Call Center Representative Location:  Miramar, FL Salary: $12-$15 per hour Experience: 1.0 year(s) Job Type: Temporary / Consulting Job ID: U1008073       About the Opportunity A services company in Florida is looking to fill an immediate need with the addition of a new Spanish-speaking Call Center Representative to their growing staff. This is a fantastic opportunity for a personable and well-spoken Bilingual professional to gain valuable work experience while furthering their career at a recognized company. Company Description Services Company Job Description The Call Center Representative will be responsible for handling an extensive amount of inbound calls to answer patients' questions regarding appointments, testing, and scheduling. Required Skills 1+ year of experience in a Call Center setting Bilingual (English and Spanish) Extremely comfortable dealing medical information Customer service oriented Exceptional phone etiquette Great interpersonal skills Excellent communication skills (written and verbal) Strong attention to detail Highly organized Able to multitask efficiently and effectively

Job Description: Medical Call Center Representative Medical Call Center Representative Location: Lake Success, NY Salary: $13-$14 per hour Experience: 1.0 year(s) Job Type: Temporary / Consulting Job ID: U995884       About the Opportunity A premier healthcare organization headquartered in Lake Success, NY, is actively seeking a qualified professional for a promising opportunity on their staff as a Medical Call Center Representative. In this role, the Medical Call Center Representative will serve as the single point of contact for questions regarding Medicare. Company Description Healthcare Organization Job Description The Medical Call Center Representative will provide accurate, prompt and courteous service in response to written and telephonic inquiries from members. Required Skills Associate's Degree 1-2 years of experience in health plans or customer service Comfortable working in a busy environment Strong attention to detail Highly organized Polished and professional demeanor Excellent communication skills Ability to multitask Desired Skills Experience with Health Insurance Experience with Medicare

Job Description: Call Center Triage Nurse (RN) Call Center Triage Nurse (RN) Location: New York, NY Salary: $15,000-$45,000 Experience: 3.0 year(s) Job Type: Full-Time Job ID: J137521       About the Opportunity An established healthcare facility located in New York City is actively seeking a compassionate and driven Registered Nurse (RN) for a promising part-time opportunity in a Call Center Triage role on their staff. In this role, the Call Center Triage Nurse manages clinical coordination during on call shifts as initiated by primary members of the IDT, noting need to follow up with phone calls and visits. Apply today! Company Description Healthcare Facility Job Description The Call Center Triage Nurse (RN): Provides quality professional telephonic intervention to patients based on the Plan of Care Participates and contributes to the Interdisciplinary Team Process Provides leadership support and guidance to call center staff for clinical/non clinical issues and situations Elevates complex issues to Team Manager, AOC or Hospice MD on call Required Skills Active New York State Registered Nurse license 3+ years of hospice nursing experience Strong admissions knowledge Excellent clinical skills and knowledge Patient-oriented Ability to multitask Excellent communication skills

Job Description: Multi Modality-CT/ XR Technologist   Job ID    2016-3052 Shift        Days FTE          .8 Start/End of Daily Work Schedule  E/O Sat/Sun 7:30am-4:00pm, Mon, Tue, Thur, Fri 11:30am-6:00pm Type     Part Time Regular (benefit eligible) Facility Bowie Health Center Department    336728/ 121-7280-00 Radiology Overview This position exists to perform a variety of radiographic procedures under general supervision of departmental supervisor and Radiologist to assist in a diagnosis of disease and/or injury.  Performs in either all or one of the following sub-specialties, Computerized Tomography (CT), Mammography, Angiography/Interventional or Ultrasound (Sonography). Requires ARRT certification and Maryland licensure as a Radiologic Technologist.   Responsibilities Serves as a point of contact for referring physicians and patients to resolve delays in care and expedite service Adheres to and supports Imaging Services for Staffing, Supplies and Equipment/supplies. Identifies, reports, and takes corrective action for Equipment malfunctions, Quality issues and Adverse events. Explains process to patient, and instructs and assists patient in assuming physical position for examination.  Responds to patient's concerns and questions. Utilizes appropriate assessment skills prior to performing the Nuclear Medicine procedure and notifies the Physician/Radiologist, when appropriate: Patient identification Clinical condition (i.e., pregnant, isolation, risk to fall, etc.) Special needs (i.e., blind, hard of hearing, limited English speaking) Correct patient position to obtain the proper view of affected area. Patient’s understanding of process Obtains informed consent, when appropriate Completes worksheet appropriately for all exams. Performs radiographic and subspecialty procedures as prescribed by a Physician. Seeks clarification when test request is not clear with the department head and/or physician before tests are administered. Obtains patient history prior to exam Selects correct technical factors to obtain optimal film diagnostics. Performs duties specific to the subspecialty area: Ultrasound/Sonographer CT (Computed Tomography) Technologist Mammographer Angiographer/Interventional Technologist Operates equipment to perform procedures Utilizes hospital and radiology order entry software Follows patient and employee radiation safety procedures. Safely transports patients to and from Imaging Services. Documents performance of radiographic procedures in accordance with department policies Repeat rate for x-ray exams is within department standards.  No more than 10% retakes allowed. Image Management Processes film digitally, CR, and wet film processor Follows procedures to label and store images and film Ability to locate and view images from PACS Skills to locate and scan films into PACS system Follows file room processes Assists with general clerical duties, phones, scheduling, appointments, patient.   Qualifications Must be a graduate of a program of radiologic tecnology approved by the Joint Committee on Education in Radiologic Technology Must be registered with the American Registry of Radiologic Technologist; and must be licensed by the State of Maryland as a Medical Radiation Techology. One (1) year experience as a radiographer. Must have one year experience as a multi credentialed or multi-modality radiologic science professional. Must support the second or additional modalities on a routine basis by being available to work in the modiality no less than one tenth (1/10) of the time worked; and must be able to provide on -call coverage for these modalities. The second modality must be recognize through the credentialing process of th A.R.R.T. or equivalent national certifying organization. Must have the ability to demostrate knowledge and skill necessary to provide care appropriate to the age of the patients seved on the assigned unit. Ability to establish and maintian positive interpersonal relationships at all levels of staff an to function in a highly confidential environment . Excellent organizational skills requried.  *CB   *UM CAPITAL REGION HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER. DECISIONS OF EMPLOYMENT ARE NOT BASED ON RACE, COLOR, RELIGION, GENDER, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, GENETIC INFORMATION, DISABILITY, VETERAN STATUS, OR ANY OTHER PROTECTED STATUS.*

Job Description: Multi Modality Technician (CT Technologist)   Job ID  2017-3923 Shift     Evenings FTE      .1 Start/End of Daily Work Schedule  Varied shifts & hours, weekend coverage required Type    Per Diem (PRN) Facility Prince George's Hospital Center Department  136730-Cat Scan Overview This position exists to perform a variety of radiographic procedures under general supervision of departmental supervisor and Radiologist to assist in a diagnosis of disease and/or injury.  Performs in either all or one of the following sub-specialties, Computerized Tomography (CT), Mammography, Angiography/Interventional or Ultrasound (Sonography). Requires ARRT certification and Maryland licensure as a Radiologic Technologist.   Responsibilities Serves as a point of contact for referring physicians and patients to resolve delays in care and expedite service Adheres to and supports Imaging Services for Staffing, Supplies and Equipment/supplies. Identifies, reports, and takes corrective action for Equipment malfunctions, Quality issues and Adverse events. Explains process to patient, and instructs and assists patient in assuming physical position for examination.  Responds to patient's concerns and questions. Utilizes appropriate assessment skills prior to performing the Nuclear Medicine procedure and notifies the Physician/Radiologist, when appropriate: Patient identification Clinical condition (i.e., pregnant, isolation, risk to fall, etc.) Special needs (i.e., blind, hard of hearing, limited English speaking) Correct patient position to obtain the proper view of affected area. Patient’s understanding of process Obtains informed consent, when appropriate Completes worksheet appropriately for all exams. Performs radiographic and subspecialty procedures as prescribed by a Physician. Seeks clarification when test request is not clear with the department head and/or physician before tests are administered. Obtains patient history prior to exam Selects correct technical factors to obtain optimal film diagnostics. Performs duties specific to the subspecialty area: Ultrasound/Sonographer CT (Computed Tomography) Technologist Mammographer Angiographer/Interventional Technologist Operates equipment to perform procedures Utilizes hospital and radiology order entry software Follows patient and employee radiation safety procedures. Safely transports patients to and from Imaging Services. Documents performance of radiographic procedures in accordance with department policies Repeat rate for x-ray exams is within department standards.  No more than 10% retakes allowed. Image Management Processes film digitally, CR, and wet film processor Follows procedures to label and store images and film Ability to locate and view images from PACS Skills to locate and scan films into PACS system Follows file room processes Assists with general clerical duties, phones, scheduling, appointments, patient.   Qualifications Must be a graduate of a program of radiologic tecnology approved by the Joint Committee on Education in Radiologic Technology Must be registered with the American Registry of Radiologic Technologist; and must be licensed by the State of Maryland as a Medical Radiation Techology. One (1) year experience as a radiographer. Must have one year experience as a multi credentialed or multi-modality radiologic science professional. Must support the second or additional modalities on a routine basis by being available to work in the modiality no less than one tenth (1/10) of the time worked; and must be able to provide on -call coverage for these modalities. The second modality must be recognize through the credentialing process of th A.R.R.T. or equivalent national certifying organization. Must have the ability to demostrate knowledge and skill necessary to provide care appropriate to the age of the patients seved on the assigned unit. Ability to establish and maintian positive interpersonal relationships at all levels of staff an to function in a highly confidential environment . Excellent organizational skills requried.   *CB     *UM CAPITAL REGION HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER. DECISIONS OF EMPLOYMENT ARE NOT BASED ON RACE, COLOR, RELIGION, GENDER, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, GENETIC INFORMATION, DISABILITY, VETERAN STATUS, OR ANY OTHER PROTECTED STATUS.*

Job Description: Phlebotomist (House Calls) Phlebotomist (House Calls) Location: New Hyde Park, NY Salary:  Experience: 1.0 year(s) Job Type: Temporary / Consulting Job ID: U1016490       About the Opportunity A medical center in New York City is actively seeking a new Phlebotomist for a promising position with their growing staff. In this role, the Phlebotomist will be responsible for drawing blood from patients in the comfort of their own homes. Apply today! Company Description Medical Center Job Description The Phlebotomist will be responsible for: Assembling equipment, such as tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol Conducting interviews Taking vital signs Handling other duties, as needed Required Skills 1+ year of Phlebotomy experience High School Diploma / GED Solid assessment, clinical, and documentation skills Computer savvy Great interpersonal skills Excellent communication skills (written and verbal) Strong attention to detail Highly organized Desired Skills Associate's and/or Bachelor's Degree in a related field Phlebotomist certification

Job Description: On-Call Hospice Nurse On-Call Hospice Nurse Location: New York, NY Salary: $75,000-$90,000 Experience: 1.0 year(s) Job Type: Full-Time Job ID: J135610       About the Opportunity A widely recognized healthcare facility located in New York City is actively seeking a self-motivated and patient-oriented Registered Nurse (RN), with a strong Hospice background, for a rewarding On-Call role on their staff. As an On-Call Hospice Nurse, the qualified candidate will be responsible for providing on-call patient visits scheduled, or unscheduled, for urgent physical and psycho-social issues during after hours scheduled shift, in coordination with Call Center Triage and On Call Manager. Opportunities are available in Manhattan, Nassau County, Brooklyn and Queens. Company Description Healthcare Facility Job Description The On-Call Hospice Nurse (RN) will: Triage visit requests Address urgent patient needs Establish a safe plan of care Implement patient plan of care Educate patient/primary caregiver on changes to the plan of care Required Skills Active New York State Registered Nurse license Strong medical skills and knowledge 1-5 years of related professional experience Patient-oriented CCU / ICU knowledge Strong attention to detail Ability to multitask Exceptional communication skills Team-oriented Compassionate and empathetic Desired Skills Prior hospice/palliative care experience

Job Description: Customer Service Representative Customer Service Representative Location: Tarrytown, NY Salary: $15-$17 per hour Experience: 0.0 year(s) Job Type: Temporary / Consulting Job ID: U1003436       About the Opportunity A respected healthcare organization located in Tarrytown, NY is actively seeking a professional and patient-oriented individual for a promising opportunity on their staff as a Customer Service Representative. In this role, the Customer Service Representative will represent the Customer Care Center (CCC) at project meetings, providing updates to the representatives and leadership team and documenting changes for future reference. Company Description Healthcare Organization Job Description The Customer Service Representative: Maintains operational procedures and product documentation as a reference for the department Develops and documents talking points for representatives Assists Supervisors and Representatives in handling member concerns, issues and complaints Provides daily communications with pertinent information  Tracks changes related to benefit changes, product updates and open enrollment Focuses on topics impacting CCC front line staff Assists vendors in handling member concerns, issues and complaints Configures Benefits Display for new products and product updates Performs other duties as assigned Required Skills High School Diploma 1 year of customer service experience Understands the appropriate etiquette and demands of a call center environment and acts accordingly Proficiency in Microsoft Office, including Excel, Word, Access and Lotus Notes Polished and professional demeanor Ability to multitask Business Analysis Knowledge Exceptional communication skills Strong attention to detail Desired Skills Experience working in a Managed Care/Health Insurance call center Working knowledge of Managed Care/Health Insurance concepts and regulations

Job Description: HEDIS Professional HEDIS Professional Location: New York, NY Salary:  Experience: 0.0 year(s) Job Type: Temporary / Consulting Job ID: U1011874       About the Opportunity The Execu|Search Group is offering candidates nationwide an introduction to HEDIS/QARR training course run by a reputable healthcare consulting firm. Our HEDIS projects are in NY, NJ, CT, MA, and FL this year. SEEKING:  Unemployed or contract candidates with experience in Customer Service, Call Center, Medical Records/Charts, Claims, Insurance Companies, Case or Care Management, Pre-certifications/authorizations, Provider Relations, Research, or Informatics that want to work our 2016-17 projects. Company Description The Execu|Search Group Job Description WHEN: Wednesday, November 2  (5 p.m. to 8:30 p.m.) WHY:  This training course will make you a viable candidate for consideration on all future HEDIS/QARR projects TRAINING FEE: $100/person (Training fee will be reimbursed if you work 200 hours on a HEDIS/QARR project for The Execu|Search Group in 2016-2017). Checks preferred. If you end up working 200 hours on a HEDIS/QARR project for The Execu|Search Group, your training fees will be reimbursed! HEDIS/QARR projects will begin in with positions available in all NYC boroughs, Long Island, Albany, New Jersey, Connecticut, Massachusetts, and Florida. Required Skills Strong technology skills Non-clinical candidate with Customer Service, Call Center, Medical Records/Charts, Claims, Insurance Companies, Case or Care Management, Pre-certifications/authorizations, Provider Relations, Research, or Informatics Unemployed or working temp - willing to work our temp HEDIS/QARR project

Job Description: Customer Care Support Specialist Customer Care Support Specialist Location: Port Washington, NY Salary: $15-$17 per hour Experience: 1. year(s) Job Type: Temporary / Consulting Job ID: U1015802       About the Opportunity A software company on Long Island is actively seeking a new Customer Care Support Specialist for a great opportunity with their growing staff. In this role, the Customer Care Support Specialist  will be responsible for providing customers with superior technical customer service through the courteous, efficient, accurate processing of client issues and requests in a timely and professional manner. Apply today! Company Description Software Company Job Description The Customer Care Support Specialist will be responsible for: Identifying, researching and resolving customer issues/requests Providing effective and timely resolution of a range of customer inquiries Striving for one-call resolution of customer issues Following up on customer inquiries not immediately resolved Applying the elements of building positive rapport with different types of customer personalities. Accurate completion of call logs and reports Documenting all customer inquiries by opening ticket in detail, and all subsequent communications if issue is not resolved Required Skills 1+ year of previous experience in a Call Center setting High School Diploma / GED Healthcare Billing and/or Accounts Receivable background Electronic Billing and Electronic Remittance Advise experience Prior software support background Solid analytical and problem solving skills Customer service oriented Great interpersonal skills Excellent communication skills (written and verbal) Strong attention to detail Highly organized Able to multitask efficiently and effectively Desired Skills Associate's and/or Bachelor's Degree in a related field Medicare or Medicaid billing experience

Job Description: Senior Associate - Medical Information Senior Associate - Medical Information Location: Parsippany, NJ Salary: $40-$50 per hour Experience: 2.0 year(s) Job Type: Temporary / Consulting Job ID: U1005369       About the Opportunity A recognized pharmaceutical company located in Parsippany, NJ is actively seeking a driven and dynamic healthcare professional for a promising opportunity on their Medical Information team as a Senior Associate. In this role, the Senior Associate writes and updates relevant, unbiased custom and standard response documents and product profiles for company products to ensure information provided to customers represents the most complete and accurate information. Company Description Pharmaceutical Company Job Description The Medical Information Senior Associate: Handles escalated cases from the call center, which may include verbal communication to customers and HCPs or creation of custom response documents Acts as expert in therapeutic areas of responsibility and uses this expertise to influence appropriate decision making on medical matters Provides in-house product and disease training for Personnel Critically evaluates the published medical and scientific literature on company and competitive products Communicates information gathered and researched from various sources Trains personnel at Medical Information Call Center to provide product information Acts as MI representative at Medical Information booths at conferences when needed Required Skills PharmD, Bachelor's Degree in Pharmacy or Nursing, or PhD 2-4 years of experience in Medical Information Basic clinical knowledge of pharmacology Advanced computer skills, including proficiency in Excel Excellent organizational skills Strong attention to detail Proven successful experience working in a high-paced, multidisciplinary, pharmaceutical environment Strong interpersonal skills Desired Skills Experience with IRMS

Job Description: Patient Relations Representative Patient Relations Representative Location: Nassau County, NY Salary: $33,250-$40,000 Experience: 3.0 year(s) Job Type: Full-Time Job ID: J137184       About the Opportunity A premier health center located in Nassau County, NY is actively seeking a self-motivated and highly organized medical professional for a promising opportunity on their staff as a Patient Relations Representative. In this role, the Patient Relations Representative will provide exceptional customer service to patients while maintaining an organized front desk. This is an excellent opportunity for a dependable, dynamic, and enthusiastic individual to advance their career with a premier health center on Long Island. Apply today! Company Description Health Center Job Description The Patient Relations Representative will: Welcome patients and answer phone lines in a friendly and professional manner while always providing superior customer service Prepare patient Superbills, schedule patient appointments, and collect and post payments Maintain accurate, updated patient information in the electronic medical records Confirm appointments with patients, as well as notify them if there are any changes in the schedule Check in/out patients Create new patient accounts and maintain each patients electronic medical record Answer telephone/retrieving messages Maintain the waiting area, providing a warm and welcoming atmosphere for new and returning patients Required Skills 3+ years of experience working in a medical office Strong medical skills and knowledge Patient and customer service-oriented Demonstrated call center skills Highly organized Ability to multitask Proficiency with computer platforms and applications Desired Skills 2-year college degree Medical spa experience

Job Description: Patient Care Coordinator Patient Care Coordinator Location: New York, NY Salary: $22,880-$28,000 Experience: 2.0 year(s) Job Type: Full-Time Job ID: J137185       About the Opportunity A premier health center located in New York City is actively seeking a polished and professional individual for a promising part-time opportunity on their staff as a Patient Care Coordinator. In this role, the Patient Care Coordinator will serve as an interdepartmental coordinator assisting with duties of patient relations, marketing, and cosmetic departments. Apply today! Company Description Health Center Job Description The Patient Care Coordinator will: Answer phones Review OR schedule to ensure efficiency and proper utilization Maintain a clean, neat and orderly work station that is properly stocked with promotional materials at all times Refer appropriate patients for services and products Participate in all departmental meetings and scheduled training sessions Take PCC meeting minutes and disseminate among the appropriate participants Check and respond to all emails throughout the day Reconcile all outstanding and/or incorrect injectable bills Meet with representatives Order supplies for surgical cases Required Skills 2 years’ experience working within a plastic surgical practice Working knowledge of cosmetic procedures Knowledge and or willingness to learn practice management and word processing software including Excel, Word, PowerPoint and NexTech Working knowledge of cosmetic injectable billing protocol and medical terminology Working knowledge of insurance plans and self-pay patients Call center knowledge Desired Skills Bachelor's Degree Experience in a medical office

Job Description: Collections Specialist Collections Specialist Location: Sandy Hook, CT Salary:  Experience: 2.0 year(s) Job Type: Temporary / Consulting Job ID: U1011480       About the Opportunity A widely recognized healthcare company headquartered in Sandy Hook, NY is actively seeking a dynamic and diligent individual for a promising opportunity on their staff as a Collections Specialist. In this role, the Collections Specialist will be responsible for reaching out to an established client base with the goal of collecting due payments. Company Description Healthcare Company Job Description The Collections Specialist will be handling accounts from various industries, such as healthcare, consumer goods, professional services, lifestyle, and others. Required Skills 2+ years of phone customer service and/or call center experience Excellent interpersonal skills Strong communication skills Ability to multitask Polished and professional demeanor Prior working experience with an EMR/CRM System Strong phone presence Proficient in Microsoft Office Desired Skills 1 year of collections experience

Job Description: Physician Assistant (PA) Physician Assistant (PA) Location: Yonkers, NY Salary: $120,000-$135,000 Experience: 3.0 year(s) Job Type: Full-Time Job ID: J132210       About the Opportunity A recognized urgent care practice located in Yonkers, NY is actively seeking a patient-oriented and diligent Physician Assistant (PA) for a promising opportunity within their medical care coordination call center. This position has a fixed schedule and no on-call responsibilities. This is an excellent 100% outpatient opportunity for a qualified PA to advance their career in a professional, collegial environment in Westchester County. Company Description Urgent Care Practice Job Description The Physician Assistant (PA) will: Primarily oversee an assigned desk area Review labs Examine Xrays Interact with patients over the phone Review advanced imaging reports Required Skills Active Physician Assistant license 3+ years of emergency department experience Patient-oriented Strong medical skills and knowledge Experience with EMR and Scribes Ability to multitask Excellent communication skills Proficiency with computer platforms and applications Comfortable with pediatric antibiotic doses This position is accompanied with: a competitive hourly rate; quarterly bonus incentive plan; all major insurance (health, life, disability, malpractice, etc.); extremely generous PTO; and, CME benefits.

Job Description: Benefits Eligibility Coordinator Benefits Eligibility Coordinator Location: Miami, FL Salary:  Experience: 1.0 year(s) Job Type: Temporary / Consulting Job ID: U1008022       About the Opportunity A widely recognized healthcare organization located in Miami is actively seeking a self-motivated and dynamic individual for a rewarding opportunity on their staff as a Benefits Eligibility Coordinator. Under the supervision of the Benefits Supervisor, the Benefits Eligibility Coordinator will be responsible for answering benefit-related calls via phone lines, email and walk-ins. Company Description Healthcare Organization Job Description The Benefits Eligibility Coordinator: Responds to routine benefit questions with superior customer service via the Benefits Contact Center phone line, email and walk-ins Resolves and/or escalates issues to other team members Processes employee benefits changes, including qualifying life events, enrollment and termination of benefits Assists with notification to employee of portability/conversion opportunities as needed Counsels and helps employees claim/process benefits Inputs changes and corrections for benefit plans into the HRIS system Validates and gathers information for various insurance carriers Assists in the development of training sessions, brochures, and fact sheets to publicize and explain benefits Complies with established departmental policies, procedures and objectives Performs other tasks as necessary Required Skills Associate's Degree 1+ year of Benefits-related experience Proven customer service experience Knowledge of various insurance plans and programs, computer systems and software programs Strong verbal and written communication skills Highly organized Strong attention to detail Desired Skills Prior call center experience

Job Description: Utilization Management Licensed Practical Nurse (LPN) Utilization Management Licensed Practical Nurse (LPN) Location: Tampa, FL Salary:  Experience: 3. year(s) Job Type: Temporary / Consulting Job ID: U1014143       About the Opportunity A Florida-based health insurance company is currently seeking an experienced Licensed Practical Nurse (LPN), with a strong Utilization Management background, for a promising position with their growing staff. In this role, the Utilization Management Licensed Practical Nurse (LPN) will be responsible for conducting pre-authorization, out of network and appropriateness of treatment reviews for diagnostic imaging services by utilizing appropriate policies, clinical and department guidelines. Apply today! Company Description Health Insurance Company Job Description The Utilization Management Licensed Practical Nurse (LPN) will be responsible for: Conducting initial medical necessity clinical screening and determining if initial clinical information presented meets medical necessity criteria or requires additional medical necessity review Conducting initial medical necessity review of exception pre-authorization requests for services requested outside of the client health plan network Notifying the Ordering Physician or rendering service provider office of the pre-authorization determination decision Following-up, as necessary, to obtain additional clinical information as applicable Ensuring proper documentation, provider communication, and telephone service per department standards and performance metrics Required Skills 3+ years of Clinical Nursing experience in an Ambulatory and/or Hospital setting Bachelor's Degree in a related field FL Licensed Practical Nurse (LPN) Familiarity with Utilization Management Guidelines, ICD-9 and CPT-4 coding, and Managed Healthcare, including HMO, PO and POS plans Solid assessment and documentation skills Patient oriented Great interpersonal skills Excellent communication skills (written and verbal) Strong attention to detail Highly organized Desired Skills Utilization and/or Quality Management and/or Call Center experience

Job Description: Claims Processor Claims Processor Location: Montvale, NJ Salary:  Experience: 2.0 year(s) Job Type: Temporary / Consulting Job ID: U1013547       About the Opportunity A widely recognized biopharmaceutical company headquartered in Montvale, NJ is actively seeking a self-motivated and diligent individual for a promising opportunity on their staff as a Claims Processor. In this role, the Claims Processor will be responsible for managing all work associated with the company's patient financial assistance program. Apply today! Company Description Biopharmaceutical Company Job Description The Claims Processor will: Use web-based portal to access patient records and/or enroll patients in the program Review and approve claims based on the required supporting documents and the program business rules Receive, count, and sort claims in appropriate adjudication system Work with customer service and project management to resolve any issues pertaining to the successful processing of a claim Track/Log of all processed and rejected claims Maintain the highest level of professionalism at all times Adhere to all other company policies and procedures relating to Corporate and Customer Service Receive inbound calls Escalate any issues or concerns to the appropriate department or manager Required Skills High School diploma or equivalent Pharmaceutical industry or related healthcare industry coupled with customer service 2+ years in a customer service/call center environment handling escalations Proficient in Microsoft Word, Excel and PowerPoint Strong organizational skills and time management Strong  communication skills Desired Skills Bachelor's Degree Microsoft Access expertise

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As a result of new healthcare legislation, medical call center jobs are popping up left and right. But what exactly do these jobs entail?

Medical call centers may perform a variety of functions, but all exist to provide healthcare information. Many are inbound centers, meaning they take calls from customers. They may be hired by an insurance company or medical facility to answer patient’s questions, provide physician referrals or set up appointments. In the current healthcare landscape, inbound call centers are increasingly focused on providing information about insurance and insurance options.

Outbound medical call centers reach out to customers. Often, these call center jobs are telemarketing positions, usually calling to sell insurance. However, some outbound call centers remind patients about appointments and conduct post-discharge follow up.

Call center positions may include call center agents, managers, IT specialists and customer care associates. To find available positions in your area, visit the ADVANCE job board. See something that would be great for a friend? Our job board makes it easy to share jobs with friends and colleagues when you sign in with your Facebook or LinkedIn account. Head over today to see how ADVANCE Healthcare Jobs can help your career evolve.