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Job Details

Supervisor Blood Bank

Cape Cod Healthcare

City:  HYANNIS  |   State:  MA  |   Country:  USA  |   ZIP Code:  02601
Job ID Number:  MT060518  |   Posted:  06/05/2018

Job Summary:

Supervisor Blood Bank

Purpose of Position: To supervise and oversee all aspects of Blood Bank laboratory operations throughout Cape Cod Hospital Laboratory and Cape Cod Healthcare facilities Work in concert with Supervisor of Blood Donor Services providing direct support and assistance when required. 


· Assures the development, coordination, implementation and standardization of all policies, procedures, and practices Blood Bank operations at Cape Cod Hospital Laboratory.  Provides services to meet all Cape Cod Healthcare patient needs in accordance with accepted standards and practices.

· Supervises the performance of procedures to obtain and provide data and blood products for use in patient diagnosis and treatment including but not limited to:

  • procedures necessary to assure compatible blood for patients (e.g. blood typing, antibody screening and identification, crossmatching, etc.)
  • oversees the preparation and dispensing of blood products for transfusion
  • oversees the performance of serologic testing for use in the diagnosis and treatment of disease
  • Keeps current with and follows all Q.C. and instrument calibration policies and procedure
  • helps perform instrument troubleshooting as necessary and preventive maintenance as scheduled as necessitated
  • oversees the accurate transcription of completed test data for reporting

· Create and maintain employee scheduling in accordance with contract language

· Orients and trains staff and evaluates work performance, according to the guidelines established for the department to determine employee competence

· Serves as a technical reference in for blood bank and hospital  staff

· Recommends, develops, and maintains Quality Control, Quality Assurance, and Quality Improvement programs

· Maintains confidentiality of information deemed confidential in conjunction with CCH HIPAA regulations

· Maintains harmonious and cooperative relations with fellow employees,  medical staff, patients and guests and serves effectively as part of the Laboratory team in performing professional service to patients

· Maintains professional growth and development through approved seminars workshops, and professional affiliations to keep abreast of latest trends in field of expertise

· Maintains a thorough knowledge of departmental and Hospital policies and procedures as they pertain to the job, including the fire and disaster plans

· Performs other work related duties and activities as assigned or requested

· Ensures the satisfaction of all users of the departments' services, both internal and external and seeks to continually improve Customer Service satisfaction.

· Participates in the Laboratory's Quality Assurance program including the development of appropriate area monitors

· Provides input to the operating and capital equipment expense budgets on time.  Strives to operate section within allocated budget and submits monthly variance reports on time

· Participates in interviews of applicants and make recommendations for hiring

· Develops and maintains effective communication with assigned staff, co-workers, physicians and other hospital personnel or others who provide or receive laboratory services

· Conducts monthly sectional meetings of staff and records minutes

· Maintains professional growth and development through approved seminars workshops, and professional affiliations to keep abreast of latest trends in field of expertise

· Maintains section reports and records as required by regulatory agencies


Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Hospital’s commitment to CARES: compassion, accountability, respect, excellence and service



· Bachelor (BS, BA) in clinical laboratory sciences area or any related field

· ASCP, NCA or equivalent.

· SBB certification preferred.

· 5 years of related experience, preferably in a blood center.

· Knowledge of Regulatory and accreditation requirements, prior supervisory experience preferred.

· Excellent organizational skills, the ability to handle multiple priorities effectively, analyze problems and implement appropriate solutions, and assimilate information quickly.

· Ability to work independently while developing functioning teams among staff.

· Excellent interpersonal, verbal and written communication skills to deal with all levels of staff, hospital personnel, physicians, volunteers and donors.

· May be required to travel to Donor sites throughout the region.

· Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures or governmental regulations.

· Ability to write reports, business correspondence and procedure manuals.

· Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

· Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical solutions.

· Ability to define problems, collect data, establish facts, and draw valid conclusions.


Schedule Details: 40 hours per week, 8a-4p Monday-Friday, occasional weekends and holidays


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